GDPR Policy

 

This GDPR policy applies to the Interzenta(Hereinafter referred to as "We") online store. It explains how we handle information related to individuals, the principles we follow when processing such information, and the rights available to users. All services are provided online only, and no offline sales are involved.

1. Purpose And Scope

This policy describes our approach to information processing when you access our website, browse content, place orders, complete payments, or communicate with us through online channels. It applies solely to activities connected to our online services.

2. Principles Of Information Processing

We process information in a manner that is transparent, reasonable, and limited to what is necessary for service delivery. Information is handled with appropriate care to maintain confidentiality, integrity, and availability throughout its lifecycle.

3. Types Of Information Involved

Information processed may include details required to complete orders, manage payments, respond to inquiries, and maintain website functionality. Only information relevant to providing services is collected and used.

4. How Information Is Used

Information is used for purposes directly connected to our services, including:

• Processing orders and providing purchased services.
• Communicating order updates and service related notices.
• Maintaining website security and operational stability.
• Improving service quality and user experience.

5. Legal Basis Under GDPR Policy

We process information in accordance with the GDPR policy and rely on the following legal bases:

• Contract performance: Processing orders and delivering requested services.
• Explicit consent: Managing newsletter subscriptions and related communications.
• Compliance with legal obligations: Supporting tax, accounting, and regulatory requirements.
• Legitimate interests: Enhancing service quality and preventing fraudulent activities.

6. Data Retention

Information is retained only for the period necessary to fulfill the purposes described in this policy. Once the relevant purpose has been completed, information is handled in a manner consistent with responsible data management practices.

7. User Rights

You may exercise rights related to information associated with you, including requesting access, updates, deletion, or withdrawal of previously provided consent, where applicable. Requests can be submitted through the contact details provided below.

8. Policy Updates

We may update this GDPR policy to reflect changes in service operations or information handling practices. Any updates will be published on the website and will take effect from the date of publication.

Contact Information

Contact address: 75 High Country Lane, Hendersonville, NC 28792-8358, United States
Customer service phone: +1 (631) 624-6993
Customer service email: contact@interzenta.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)