Privacy Policy

 

This privacy policy applies to the Interzenta(Hereinafter referred to as "We") online store. It explains how we collect, use, store, and protect information related to you when providing online services, and outlines the rights you may exercise regarding information management. All services are provided online, and no offline sales are offered.

1. Scope Of This Policy

This policy applies to information handling activities that occur when you visit our website, browse pages, place orders, complete payment, and communicate with us through online channels. By using our online services, you acknowledge that you have read and accepted the contents described in this policy.

2. Technical Methods Of Information Collection And Cookies

During website operation, we may collect certain information through technical methods to support basic functionality and stable performance. This may include usage information recorded through cookies to recognize access status, maintain site features, and improve overall user experience.

3. How We Use And Share Information

Information we collect is used within a reasonable scope to support service delivery, including:

• Processing orders and providing related services.
• Responding to inquiries and providing customer support.
• Maintaining website security and operational stability.
• Improving website structure and user experience.

Where necessary, we may share limited information to achieve the purposes above, and it will not be used for purposes unrelated to providing services.

4. Data Storage And Cookie Management

We store relevant data only for the period necessary to achieve the stated service purposes. Regarding cookies, we provide clear information to users and enable related functions only when users are aware and have provided authorization. You may manage or adjust cookies based on your preferences.

5. Your Information Related Rights

Where applicable, you may exercise the following rights regarding information related to you:

• Requesting confirmation of whether we hold information related to you.
• Requesting correction or updating of inaccurate information.
• Requesting deletion of information where conditions are met.
• Withdrawing authorization previously granted for certain information uses.

To exercise these rights, please contact us using the details provided at the end of this policy.

6. Legal Basis For Data Processing Under GDPR Policy

We process relevant information in line with the core principles described in the GDPR policy and rely on the following legal bases:

• Contract performance: Processing orders and providing the services you purchase.
• Explicit consent: Used for newsletter subscriptions and marketing communications.
• Compliance with legal obligations: For tax, accounting, and regulatory purposes.
• Legitimate interests: Improving user experience and preventing fraud.

7. Policy Updates

We may update this privacy policy to reflect changes in our services or operational practices. Updated content will be published on the website and will take effect from the date of publication.

Contact Information

Contact address: 75 High Country Lane, Hendersonville, NC 28792-8358, United States
Customer service phone: +1 (631) 624-6993
Customer service email: contact@interzenta.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)